Privacy Policy

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1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you register an account, enroll in a seminar, contact us, or otherwise interact with our Services. This may include:

• Full name
• Email address
• Phone number
• Billing and payment information
• Educational background or professional details you choose to share
• Messages, feedback, or correspondence sent to us

1.2 Information Collected Automatically

When you access our Services, certain technical information is collected automatically, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring URLs and pages visited
• Date and time of access
• Device identifiers
• Session duration and interaction patterns

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to operate and improve our Services. These technologies help us remember your preferences, authenticate your session, and understand how users engage with our content. You may configure your browser to refuse cookies; however, some features of our Services may not function correctly without them.

1.4 Information from Third Parties

We may receive information about you from third-party services such as payment processors, analytics providers, or social media platforms if you choose to connect those services to your account.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To process registrations and payments for seminars and courses
• To deliver educational content, updates, and materials
• To communicate with you about your account, enrollments, and support requests
• To send informational or promotional messages where you have given consent or where permitted
• To monitor and analyze usage in order to improve our Services
• To detect, prevent, and respond to fraud, abuse, or security incidents
• To comply with applicable legal obligations
• To enforce our Terms of Service and other agreements

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3. Legal Basis for Processing

Depending on your location and applicable law, our processing of your personal information may be based on one or more of the following legal grounds:

• Contract performance: Processing necessary to provide the Services you have requested or enrolled in
• Legitimate interests: Processing that serves our genuine business interests, such as fraud prevention, security, and service improvement, where these interests are not overridden by your rights
• Consent: Processing based on your explicit consent, which you may withdraw at any time
• Legal obligation: Processing required to comply with applicable law

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4. Sharing of Information

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Services, including payment processors, cloud hosting providers, email delivery services, analytics platforms, and customer support tools. These providers are authorized to use your information only as necessary to perform services on our behalf.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change through our website or by email.

4.3 Legal Compliance and Protection

We may disclose your information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect the safety or rights of any person, or investigate potential violations of our policies.

4.4 Aggregated or Anonymized Data

We may share aggregated or de-identified data that cannot reasonably be used to identify you with third parties for research, analytics, or marketing purposes.

4.5 No Sale of Personal Data

We do not sell your personal information to third parties.

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5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we delete or anonymize it in a secure manner. Account data is typically retained for the duration of the account and for a reasonable period thereafter.

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6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use strong passwords and keep your account credentials confidential.

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7. International Data Transfers

Our Services are operated from Canada and may involve storage or processing of data in other countries. If your information is transferred outside your country of residence, we take steps to ensure it receives an adequate level of protection consistent with applicable law, including through the use of contractual safeguards where required.

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8. Your Rights and Choices

Depending on your location, you may have certain rights with respect to your personal information, including:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information, subject to certain exceptions
• Restriction: The right to request that we limit processing of your information in certain circumstances
• Portability: The right to receive your information in a structured, machine-readable format
• Objection: The right to object to processing based on legitimate interests or for direct marketing purposes
• Withdrawal of consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting prior processing

To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting on your request.

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9. Marketing Communications

We may send you promotional emails or notifications about new seminars, course updates, and educational content. You may opt out of marketing communications at any time by clicking the unsubscribe link in any such message or by contacting us directly. Please note that even after opting out, we may still send you transactional communications related to your account or active enrollments.

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10. Children's Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from individuals under this age. If you believe we have inadvertently collected information from a child, please contact us and we will take prompt steps to delete it.

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11. Third-Party Links and Services

Our website may contain links to third-party websites or integrate with external platforms. This policy does not apply to those third parties. We are not responsible for the privacy practices of any external site or service and encourage you to review their privacy policies before providing any personal information.

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12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website. Your continued use of the Services after the updated policy takes effect constitutes your acceptance of the revised terms.

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13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our handling of your personal information, please contact us: